General Information, Help in a Crisis
Resource |
Description |
Phone and Website |
2-1-1 CT |
- Free community service, 24/7/365
- You can call to speak with a specialist who will assess your needs and provide referrals to a variety of community resources
- You can also search the online database of community services to find resources near you
Website contains links to:
- Open Housing Choice Voucher waiting lists throughout CT
- 2-1-1's Community Resources Database of low-cost housing options
- e-Library Papers on a wide range of housing topics, such as avoiding foreclosure and landlord/tenant rights and responsibilities
|
2-1-1
1-800-203-1234 (available 24/7)
Click here for 2-1-1's website
Click here to determine what programs you may qualify for
Click here to visit the 2-1-1 website
|
Connecticut Women's Education and Legal Fund - Information and Referral Service |
- Free information and referral for family, employment, education, & civil rights law
|
1-860-524-0601 (in Greater Hartford)
1-800-479-2949 (Toll free in CT)
|
Affordable Housing
Resource |
Description |
Phone and Website |
CT Housing Search |
- Free resource that allows you to easily search for housing and receive detailed rental listings
- Provides tools such as an affordability calculator, rental checklist, and renter rights and responsibilities information
- Provides links to other housing resources
|
1-877-428-8844
Bilingual call center available M-F, 9:00 am – 8:00 pm ET
Click here
|
HUD Subsidized Apartment Search |
- Allows you to do a property search to find apartments that have received funds to provide lower rents for low-income tenants
- You can find apartments for senior citizens and people with disabilities, as well as for families and individuals
|
(202) 708-1112
Click here
To request a copy of HUD's Blue Book, click here
|
2-1-1 - List of Housing Authorities (statewide) |
- Provides a list and critical information for all Housing Authorities in Connecticut
|
2-1-1
Click here
|
Applying for Rental Assistance
Resource |
Description |
Phone and Website |
Housing Choice Voucher Program Waiting List Website |
- Website allows you to locate open Housing Choice Voucher Program waiting lists throughout CT, and register to receive automatic notice of the opening of waiting lists whenever they occur.
|
2-1-1
Click here
|
Buying a Home
Resource |
Description |
Phone and Website |
2-1-1 |
- List of resources including homebuyer and home purchase counseling
|
2-1-1
Click here
|
CT Housing Finance Authority |
- Provides resources for homebuyers including homebuyer education classes and a variety of mortgage products
|
(860) 721-9501
Click here
|
CT Housing Investment Fund |
- Provides information about loans for homebuyers and homeowners
- Site also includes a Resource Room with helpful links
|
(860) 233-5165
Click here
|
NeighborWorks America |
- Helps you find member organizations that offer homebuyer education, financial assistance, and lending targeted at first-time homebuyers
- Directory on site allows you to find one near you
|
(202) 760-4000
Click here
|
Talking to a Housing Counselor
Resource |
Description |
Phone and Website |
HUD Approved Housing Counseling Agencies |
- Provides a list of counselors near you who give advice on buying a home, defaults, foreclosures, credit issues, and reverse mortgage
|
Click here |
Avoiding Foreclosure
Resource |
Description |
Phone and Website |
CT Department of Banking |
- Website includes a booklet describing all of the resources available to CT homeowners
- Mortgage Foreclosure Assistance toll-free hotline
|
1-877-472-8313
Click here
|
CT Housing Finance Authority |
- Provides information about programs to help homeowners facing foreclosure, or call the customer call center
|
(860) 571-3500
1-877-571-CHFA [2432]
Click here
|
CT Fair Housing Center |
- Presents monthly clinics for homeowners state-wide
- Publishes a foreclosure guide
|
1-888-247-4401
Click here
|
Foreclosure Mediation Program |
- Information about program offered by State of CT Judicial Branch
- Purpose of program is to assist homeowners and lenders achieve a mutually agreeable resolution to a mortgage foreclosure action through the mediation process.
|
Click here |
Making Home Affordable |
- Provides information about refinancing and loan modification options available under the Home Affordable Refinance Program, or contact the Homeowner’s HOPE™ Hotline
|
1-888-995-HOPE
Click here
|
Finding a Shelter
Resource |
Description |
Phone and Website |
2-1-1 |
- 2-1-1 oversees the Unified Intake process for most shelters in Connecticut
- Domestic violence and runaway/youth shelters do not require you to call 2-1-1 in order to access them
|
2-1-1
Click here for a list of shelters to find one in your area
Click here to find a list of domestic violence shelters
Click here to find a list of runaway/youth shelters
Click here to find a list of homeless drop in centers
Click here to find a list of cold weather warming centers (list updated in cold weather - can take 24 hours to update, best to call 2-1-1 if you are in urgent need of a place to stay warm)
|
Utility or Energy Assistance
Resource |
Description |
Phone and Website |
2-1-1 |
- Provides a comprehensive list of the resources available
|
2-1-1
Click here
|
EnergizeCT |
- Provides links to energy assistance programs, a benefits calculator, and contacts for resolving utility problems to help consumers navigate the state’s energy-related resources.
|
1-877-WISE USE (947-3873)
(state-wide toll-free Energy Information Line)
Click here
|
Operation Fuel |
- Provides cash assistance for heating expenses for households with incomes at or below 60% of the State Median Income guidelines who are in crisis
|
860-243-2345 x3302
List of Operation Fuel banks
|
Challenging Discrimination
Resource |
Description |
Phone and Website |
CT Fair Housing Center |
- An organization which investigates complaints, offers information and advice, and provides legal assistance to victims of housing discrimination
|
toll-free: 1-888-247-4401
Click here
|
CT Commission on Human Rights and Opportunities |
- An organization which investigates, mediates, and litigates complaints of housing discrimination under CT’s Discriminatory Housing practices and the federal Fair Housing Act
|
toll free: 1-800-477-5737 x3403
Click here
|
Obtaining Legal Help/Tenants' Rights
Resource |
Description |
Phone and Website |
2-1-1 |
- Provides a comprehensive list of resources for a variety of potential legal issues faced by residents of Connecticut
|
2-1-1
Click here
|
Statewide Legal Services of CT |
- Provides access to a library of self-help materials that address a variety of legal areas including family, consumer, elder, children, education, energy, and utilities
|
1-800-453-3320
(860) 344-0380 (Hartford and Middletown areas)
Click here
|
Legal Assistance Resource Center of CT |
- Provides access to a library of self-help materials that address a variety of legal areas including family, consumer, elder, children, education, energy, and utilities
|
(860) 278-5688
Click here
|
State of CT Judicial Branch |
Publications on:
- The Rights and Responsibilities of Landlords and Tenants in CT
- A Tenant’s Guide to Summary Process: Steps in an Eviction Action
|
Click here
|
CT Law Help |
- Provides information on the steps tenants should take if a landlord does not make repairs, including how to involve the court and what to expect from court processes
- Housing page covers topics such as discrimination, foreclosure, landlord/tenant disagreements, security deposits, evictions, home ownership, and domestic violence and sexual harassment and assisted housing
- Offers legal aid resources for people over 60
|
860-344-0380 (Central CT & Middletown)
1-800-453-3320 from all other regions (Statewide Legal Services)
Click here |
Livable City Initiative, City of New Haven |
- Neighborhood focused agency which aims to enforce housing code
- Offers information about the housing code process
- New Haven residents can call office
|
(203) 946-7090
(203) 946-8386
For emergencies or after 5:00 pm or weekends, call (203) 946-6237
Click here |
Health Code Violations: Is Your Landlord Breaking the Law? (Apartment Ratings) |
- Article which provides information about types of health code violations, indications there are maintenance violations, and action steps to fix violations
|
Click here |
Bed Bugs
Resource |
Description |
Phone and Website |
CT Coalition Against Bed Bugs |
- Provides general information on how to identify and deal with bed bugs
|
(203) 974-8600 (Dr. Gale E. Ridge)
Click here
|
State of CT Department of Public Health |
- Website includes a page on FAQs and information regarding pesticides
- Provides links to other resources
|
(860) 509-7660
Click here
|
Transportation
Resource |
Description |
Phone and Website |
2-1-1 |
- Provides a list of resources available throughout the state, including medical appointment transportation, senior ride programs, community ride programs, disability related transportation, local bus and rail information, and much more
|
2-1-1
Click here
|
Travel Resources (CT Department of Transportation) |
- Provides travel resources on public transportation, travel safety, park and ride locations, and more
|
(860) 594-2000
Click here
|
CT Transit |
- Transportation resources including systems maps, transit providers, and information divided by geographic area in CT
|
(860) 522-8101
Click here
|
State of CT Bureau of Education and Services for the Blind |
- Provides a comprehensive list of transportation agencies (and their contact information) which offer a variety of services to individuals with disabilities seeking reliable transportation
|
(800) 842-4510
Click here
|
Food Pantries
Resource |
Description |
Phone and Website |
2-1-1 |
- Provides a list of food pantries across the state
|
2-1-1
Click here
Text 211food to 898211 to receive a list of soup kitchens in your area
|
CT Alliance for Basic Human Needs |
- Newsletters lists farmers markets that accept SNAP
|
(860) 278-5688
Click here
|
Help for People with Disabilities
Resource |
Description |
Phone and Website |
State of CT Office of Protection and Advocacy for Persons with Disabilities |
- Private agency which provides information, referral, and advocacy, services and pursues legal and administrative remedies on behalf of people with disabilities who experience disability-related discrimination
|
(860) 297-4300
Click here
|
CT Housing Search |
- Provides disability resources related to housing local and statewide
|
Office: (704) 334-8722
Toll Free: 1-877-428-8844
Click here
|
CT Department of Social Services |
- Provides links to programs for people with disabilities
|
1-855-6-CONNECT (1-855-626-6632)
Click here
|
Tax Assistance/Financial Education
Resource |
Description |
Phone and Website |
2-1-1 |
- A list of Tax Preparation Assistance sites
|
2-1-1
Click here
|
CT Association for Human Services |
- A list of sites for tax preparation services for low-to-moderate income individuals and families
- Volunteers prepare simple tax returns and screen customers for special tax credits
|
(860) 951-2212 ext. 230
Click here
|
CT Association for Human Services |
- CT Money School offers free financial education classes in greater Bridgeport, New Haven, and Hartford
|
(860) 951-2212, ext. 268
Click here
|
CT Association for Human Services |
|
Click here |
For additional resources, call 2-1-1 or see this guide compiled by the Connecticut Association of Human Services.
If you are part of a non-profit or agency that should be listed on this page, please e-mail [email protected] with the name of your organization, a brief description of services available, and a phone number and/or website.